PRIVACY POLICY

The Maternitywear Exchange Ltd is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information that we collect about you, how you can instruct us if you would prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

We are registered under The Data Protection Act 1998 (the "DPA") and comply with the Act in all our dealings with your personal data.

1.                  The information that we collect and how we use it

1.1       When you buy or sell goods, using our Website, or contact us to arrange a fitting for a hire garment,  we need to know your name, postal address, e-mail address and telephone number.  If you are buying goods on line we need your debit or credit card number and expiry date, and clothing size. We also ask you to tell us your baby's expected date of delivery. You do not have to share this information with us, but it does help to ensure that we do not send you details of offers and products that are unsuited to your circumstances.

1.2       We gather this information to allow us to process any orders which you may make. The relevant information is then used by us, our agents and sub-contractors to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of your goods in general.

1.3       We may also use aggregate information and statistics for purposes of monitoring Website usage in order to help us develop the Website and our services and may provide such aggregate information to third parties.  These statistics will not include information that can be used to identify any individual.

1.4       From time to time we may provide your information to our customer services agencies for research and analysis purposes so that we can monitor and improve the services we provide.  We or our agents or sub-contractors may contact you by post, e-mail or telephone to ask you for your feed back and comments on our services.

1.5       We may also wish to provide you with information about the special features on our Website or any other service or products which we think may be of interest to you.  If you would like to receive this information, then please send an e-mail message to info@maternityexchange.co.uk .

1.6       We may also want to provide you with related information from third parties we think may be of interest to you. If you would like to receive this information, please send an e-mail to info@maternityexchange.co.uk

1.7       We may also provide your information to carefully selected third parties whose products we believe may be of interest to you. If you would like to receive information in this way, please send an e-mail to info@maternityexchange.co.uk

1.8       We will of course respect a decision not to receive marketing, but it will mean that you will not receive information about offers and promotions which may be of interest to you. If you change your mind at any time, please write to or e-mail us at the addresses given below.

1.9       If you sign up to receive marketing, you can unsubscribe at any time by using the links on the marketing sent to you.

2.                  Our Use of Cookies and other information gathered in technologies.

2.1       A cookie is a piece of text that can be stored on the web browser by a web server and retrieved later on.  Each time the browser requests a page from the server, a message is sent back.  A cookies main objective is to identify users and personalise their experience at a Website by customising web pages for them and welcoming them by name each time they visit the site.

2.2       We use cookies to collect information from the Website to track customer preferences and to market further products and services based on those interests.   

2.3       By recording your details, so that you do not have to enter them again each time you buy on-line, cookies make shopping easier.  They do not store your credit card details or other information about you, other than information you have chosen to give to us.

2.4       Most web browsers automatically accept cookies. You can set your web browser (e.g Microsoft Internet Explorer) to tell you of a cookie placement or refuse cookies completely.  We advise that you refer to the "help" section on your browser support page and/or your user manual for details on how to disable and/or delete cookies. Please remember, that by disabling cookies, you may not be able to place an order on this Website.

3.                  How we protect your information

3.1       The Internet is not a secure media.  However we have put in place various security procedures to safeguard and secure the information we collect. Our e-payment software (SSL) uses strong encryption to ensure that all sensitive information is protected throughout the payment process.

3.2       We also keep your information confidential.  Our internal procedures cover the storage, access and disclosure of your information.

4.                  Sale of business